Cancellation Policy



At Wax Inc, we understand sometimes appointments need to be cancelled, or are simply forgotten.

The beauty therapists at Wax Inc. value their time every bit as much as yours, which is why we require a 50% deposit before all bookings.

This deposit can be paid in whatever way you find most convenient – we accept cards and cash. The deposit ensures that our treatments remain affordable, while also valuing the time of our staff.

In the event you need to alter your appointment, we ask that you notify us at least 48 hours beforehand. This will provide us with ample time to offer our in-demand treatments to an available client.

Deposits will be carried forward to a subsequent appointment if it is rearranged.

For cancellations, no-shows, and rescheduled appointments with less than 48 hours of notice, we will forfeiting your deposit. The deposit is a non-refundable cost which we apply towards your treatment.


We do not provide refunds for treatments. Please contact us within 48 hours of your appointment if you are unhappy with the service received to discuss your options.